The need to disconnect the Internet from MGTS may appear after changing the provider. To do this, you need to contact the customer support service and tell about your desire to terminate the contract and turn off the ADSL equipment.
Instructions
Step 1
Before you completely give up MGTS services after changing your Internet provider, analyze the option of switching to another tariff of the Internet-Light series. If you switch to any of these tariffs, the subscription fee for using the Internet will drop several times. In addition, you will have the opportunity, if necessary, to turn on the ADSL modem connected to MGTS, for example, when a new provider will work intermittently on some day. The main thing is not to forget to turn off the modem as soon as the new provider resumes its work.
Step 2
If you want to completely disconnect the Internet from MGTS, call (495) 636-06-36 and inform the consultant that you want to terminate the contract. You will need to give your full name, passport details, residential address and contract number. Wait for the operator to confirm the disconnection of the service and be sure to make sure of this.
Step 3
Disconnect the splitter and modem from the telephone network. Connect the telephone to the line directly. At the same time, be sure to follow the safety rules, since a very high voltage appears in the line with an incoming call. Remove all wires from the modem to the computer. If you rent a modem from MGTS, and it is not your property, rent it. To do this, call the company and ask the telephone technician to come and pick up the modem. With the modem that you own, you can do what you go, for example, sell. If there was only one computer connected and the PPPoE client was right there, remove it.
Step 4
In the current month, most likely, the provider will bill you for payment for using the MGTS Internet in full. But the next one should come with a blank receipt. If you continue to receive invoices for payment, please call the above number and clarify the situation.
