The built-in phone memory stores your contact list and text messages or notes. It may also contain the credit card or bank account numbers you recently entered into your phone. Clearing your phone's internal storage is a tricky process as data is stored in many areas.
Instructions
Step 1
Remove any memory cards that are in your phone (MicroSD, SD, or MiniSD). Make sure your phone is turned on before proceeding.
Step 2
Select "Contacts" on the home screen of your mobile phone to access your contact list. Scroll through the list, selecting each name and deleting its entry. Check your cell phone manual to find out where the Delete Entry option is.
Step 3
Open your text messages (SMS) on your phone. Most models have an icon that you can select from the home screen to go to the application where you can compose, send and read SMS messages. Go to the "Menu" of the application and select "Delete all". Press the selection key to delete both read and unread messages. Once you're done, head back to the main menu.
Step 4
Delete all multimedia files: music, video, photo and MMS directories. Click “Delete All” in the menu, or individually highlight each file name, and then click “Delete” to erase them all.
Step 5
Open your calendar and delete all entries. Make sure that when you select this option from the menu, you have checked the option to delete the calendar history, as many events are additionally saved in it.
Step 6
Run your email settings and delete all registered contacts. This could be the email address that you originally received the notification about setting up your phone.
Step 7
Go to your notepad program and delete any notes you might have in memory. Do this for voice memos as well, if your phone has this feature.
Step 8
Go to the file manager or memory manager and delete any documents or files that are in the internal memory of the phone (for example, text files of mobile versions of Word, Excel).
Step 9
Uninstall any third party programs that are downloaded to your phone. From the main menu, select "Phone Info" and clear any other information available.
