You can clear the memory of your Samsung phone manually. Remove the memory card from your phone, if you have one, and connect it to your computer. Delete all information, including the folders in which it is located. Then delete all files from the phone memory. In most cases, you can select multiple files and delete them, which will greatly speed up this task.
Instructions
Step 1
You can clear the memory of your Samsung phone manually. Remove the memory card from your phone, if you have one, and connect it to your computer. Delete all information, including the folders in which it is located. Then delete all files from the phone memory. In most cases, you can select multiple files and delete them, which will greatly speed up this task.
Step 2
You can also delete all files from the Samsung phone's memory by synchronizing the device itself with your computer. You will need a data cable, as well as computer drivers and synchronization software. If these components are missing, download drivers and software from the site www.samsung.com in the Support section, and buy a data cable from a cellular store. Install the drivers and then install the software. Connect the phone to the computer using a data cable and make sure that the synchronization program "sees" the phone. Highlight the files in the phone's memory to be deleted and press the "delete" button. Restart your phone and disconnect it from your computer
Step 3
You can also reflash your phone, thereby erasing all personal information. To do this, you need the software for this operation, as well as a clean Samsung firmware. Use a search engine to find it. The firmware version may vary depending on the model of your cell phone, so the best option would be to download from specialized sites such as samsungpro.ru or samsung-fun.ru.
Step 4
Use firmware reset codes. These codes erase all personal information from your phone's memory, leaving only the original system data. Call technical support located on the website wwww.samsung.com or write an e-mail to the technical support address. You will need a phone identification number (IMEI), which you can find out by entering the command * # 06 # or by opening the back of the phone and looking under the battery. This is necessary to verify that your mobile phone can be serviced.
