Quite often subscribers of both fixed and mobile phones meet with extra money credited to their account. For unknown services rendered. To find out where such problems come from, as a rule, they try to take a printout of calls from a given subscriber number. But not everyone knows how this can be done and who has the right to use such a service.
Instructions
Step 1
If you want to take a printout of your landline phone number, you need to contact your telephone company. You can obtain a printout of outgoing calls directly from the telephone company office. To do this, you need to take with you an identity card confirming that you are the owner of this number. Do not forget to also indicate the period for which you would like to receive information.
Step 2
If you are not the owner of the phone number from whose account you want to receive a printout, then the specialists of the telephone company are unlikely to help you. Moreover, they will not take into account the presented power of attorney, only the personal presence of the registered subscriber is required.
Step 3
In addition, you are unlikely to be able to take a printout of incoming calls. Typically, the telephone company provides this information only at the request of law enforcement agencies in the interests of the cases they are investigating.
Step 4
In the case when you want to get the details of calls from a mobile operator, you need to contact your cellular company. For example, in MTS you can order a printout of calls both by phone and at the company's office. The principle of operation is the same as in the first case. Provide your passport data - either in person at the office, or by dictating them over the phone to a specialist. In response, you will receive the necessary information.
Step 5
In addition, the Internet will help you. By clicking on the link https://ihelper.mts.ru/selfcare, you can get all the information you are interested in. Similar services are provided by other mobile operators - Megafon and Beeline.
Step 6
Mobile operators work on the same principle as landline telephone companies - they will not give you any information if you do not own the number. Therefore, get the details of the phone calls of your spouse, sister, parents, etc. you won't succeed.
