How often do we face the need to dial an extension phone number? When you call the office of any firm or enterprise, the electronic voice of an unknown girl will politely ask us to dial the extension number of the employee or wait for the secretary's answer. Autoresponders like this have long been an indicator of the organization's customer focus, and clearly demonstrate that the company cares about its reputation.
It is necessary
push-button telephone
Instructions
Step 1
We dial the main number of the organization we are calling. After answering the call, we listen to the greeting of the electronic answering machine. Typically, the answering machine lists the extensions available for the caller to dial.
Step 2
Office automatic telephone exchanges, which make it possible to redirect calls to a specific telephone set, operate in a tone mode. Therefore, after waiting for the end of the answering machine greeting, we transfer our telephone to the tone dialing mode. To do this, press either the "Asterisk" * symbol located under the main number keys, or the "Pulse-Tone" key specially designed for switching dialing modes. If your phone initially works in tone dialing mode, you do not need to switch it again.
Step 3
We wait two or three seconds, which the device needs to switch to another mode. Next, we dial the extension number of the subscriber we are calling. When using tone dialing, we will hear characteristic short signals of different frequencies in the handset. This is a property of tone dialing, which will mean that the phone has successfully switched to the appropriate mode.
Step 4
Quite often, calls in any office are answered by a secretary who, if necessary, connects the callers with a specific employee at the workplace. Also, there are cases of failure of switchings in office PBXs, as a result of which you will also get to the wrong person to whom you called. If a secretary or other employee answered you, say that you were unable to connect with the right person and ask the other person to dial an extension for you. This is perceived as a completely normal workflow, and you will most likely be helped.
