When subscribers have questions about cellular services, they often need to contact the Beeline operator directly. There is a special number for this, as well as some other communication methods that provide for "live" communication with technical support.
Instructions
Step 1
You can contact the Beeline operator directly by short number 0611. As soon as the connection is established, you will find yourself in the voice menu, where you will be asked to press one or another key to perform various commands. In order not to waste time, press "0" immediately to connect with a support employee. First make sure that tone dialing mode is activated (if there is no sound signal from the speaker when pressing the keys, press the "star"). The call is free within the network.
Step 2
Try to contact directly the Beeline operator at 8-800-700-0611. It can be dialed from both a mobile and a landline phone, while it will also be valid for subscribers using the services of other cellular operators. To connect to technical support, use the algorithm described above. If you need to make a call from international roaming, use the number + 7-495-974-88-88.
Step 3
You can call the Beeline operator by certain numbers that unite specialists in certain types of services. For example, for questions about USB modems dial 8-800-700-0080, about Wi-Fi - 8-800-700-2111, about home Internet - 8-800-700-8000, home phone - 8-800-700 -8000 or home TV - 8-800-700-8000. In this case, you will receive faster and more accurate answers for the services of interest.
Step 4
Contact the Beeline support service through specialists in the operator's offices or communication salons, which are available in most major cities of Russia and neighboring countries. If you have any difficulties with finding the nearest office, you can see its address on the map in the "Contacts" section on the official website of the operator.
Step 5
In the event that the question to the Beeline operator is not urgent, use other communication methods. For example, try sending an email to [email protected] or an SMS message to the short number 0622. In addition, a feedback form and a chat with technical support staff are available on the official Beeline website. All these services operate around the clock and are free. The waiting time for a response can be from one to several working days.
