The southern telecommunications company provides residents of many cities with Internet services, telephony, and so on. When concluding an agreement, a personal account is opened in your name, which must be replenished periodically.
Necessary
Internet access or local network connection
Instructions
Step 1
Go to the website avtlg.ru and go to the section for managing your personal account. Enter the login information that was given to you upon connection, and then check the status of your personal account.
Step 2
Activate the service of informing you about the state of the UTK account balance by means of SMS messages. Find out in advance if this service is available for your region, and then activate it on the website avtlg.ru. This resource is also available from the local network for connected subscribers in the absence of the Internet.
Step 3
Call technical support to contact the operator to provide you with information about the account balance. The technical support number depends on which region you are in. This is not the most convenient way, since it is rather difficult to get through to the UTK operator, in addition, you will have to wait a long time for a response from a support worker.
Step 4
If you cannot remember the data for entering the personal account management system, and you have lost the documents on which the login and password were registered, contact the technical support service or, even better, find the nearest UTK branch. When applying, you will need a passport or the presence of a person for whom an agreement was signed with the UTK provider.
Step 5
When replenishing the balance of the personal account of UTK, if possible, keep the documents confirming the payment - checks, receipts, and so on. When paying online, print the receipts generated by the electronic payment system, you will need them in the future if you have problems with the payment. In case of loss of payment documents, it will be quite problematic to confirm the replenishment of the personal account. When paying online, use the on-screen virtual keyboard.
