If for any reason you want to turn off your Megafon number, you need to contact the operator to clarify the actions. Most often, the disconnection is made by employees of client service offices, but there are other ways.
It is necessary
passport
Instructions
Step 1
To disconnect your phone number provided to you by the Megafon mobile operator, disconnect at one of the customer service offices or at the company's outlet. You need to have your passport with you, but only if the SIM card was issued in your name. If the number is registered to another person, his presence is also required. Instead of a passport, you can have with you any other document proving your identity according to the law.
Step 2
Write a statement to terminate the service agreement. If necessary, return the SIM card to Megafon employees. After a certain time, your number will become unavailable and will be written off from your name in the mobile operator's database.
Step 3
Please note that in order to deactivate, you need to make sure that your personal account balance is greater than or equal to zero; if you have a negative balance, you will have to fund your account using any available funds. This can also be done at the operator's office.
Step 4
If the SIM card is not registered in your name or you are unable to write an application for termination of the service agreement for any other reason, wait until the expiration date set by Megafon to stop providing you with communication services during the period of inactivity of the SIM card.
Step 5
During this period, do not make any calls from your number, do not send SMS and MMS messages, do not send requests, including for checking the balance of your personal account. Do not go online with this SIM card and disable all services that require a subscription fee. Usually this period is 3 months, but everything may depend on the region, so check this information with the operator by calling 0500.
