The mobile phone user may need to contact the helpdesk of the cellular operator. You can find out what happened to the mobile Internet, how to activate a particular tariff or service, by calling the help desk.
Help desk of mobile operators has its advantages. For example, if you are far from the offices of a cellular company or you have problems with the tariff, then a call to the help desk would be an ideal option.
Help desk phone numbers
All users of mobile services should know the phone number of the operator's help desk. If you are a user of the Megafon company, then in case of any problems, you should call 8 (800) 550-05-00. Calls made to this number are free of charge.
Pros and cons of contacting the Megafon help desk
Despite such advantages of calling the Megafon help desk, such as saving time and money for travel to the office, this service also has disadvantages. For example, in cases of system failures, you may not call the help desk at all. Such was the case last summer, when money was debited from subscribers' phone accounts without any reason. Some users called the Megafon help desk for 1-1.5 hours, but did not receive answers to their questions. Subscribers had to visit the company's offices to find out the reasons.
How can I call the Megafon help desk
In theory, any subscriber of the company can call the help desk at any time. Of course, the waiting time for an operator's response at night, as well as during emergency situations, will be longer.
If you have a question regarding the tariff, connected services, options and other standard information, then you can get help information yourself, without waiting for a response from the operator of the help desk. To do this, you will need to dial 0500 and press the call button. You will be taken to your personal account, from which you can not only find out the details of your tariff, but also the balance on your mobile phone account, a list of paid subscriptions and other useful information. That is why you should not forget about similar services of a mobile operator.
What can help Megafon help desk
Operators of the Megafon help desk will be able to provide you with information about services, tariffs and promotions, inform the approximate time for troubleshooting in case of any problems, help to connect or disconnect the service, etc. If you are not well versed in the intricacies of the services provided by Megafon, then it is the help desk staff who will help you solve this or that problem.
