If you have any problems with mobile communications, the first thing that comes to mind is: "How to call the operator?" However, many subscribers have no idea how to do this, what number to dial to get through to the support service. Below are the ways how you can contact the operator of the Megafon network.
The first way
You can call the mobile operator Megafon absolutely free of charge by dialing 8 (800) 333-05-00. This number is federal, you can call it free of charge both from your home phone and from any mobile cellular operator in Russia (and MTS, and Beeline, and Tele2, etc.). After dialing and connecting, you will hear a voice announcer. In order not to waste time, just press first the number "1", then the number "2", after which, after a few seconds, you will be able to talk to a Call Center specialist and find out the answers to all your questions regarding communications, tariffs, options, etc. If you couldn't get through to the first number, then you can use the additional one: 8-800-550-05-00. Calls from the phone of any mobile operator in Russia are free, for Megafon subscribers the call is free outside of Russia.
Second way
This method is suitable only for those who have a Megafon phone at their disposal. You can contact the operator by calling the short number 0500 and perform all the proposed actions. It is worth remembering that you will not be able to dial this number to the Megafon operator either from a city phone or from a mobile phone of other cellular operators.
Third way
This method is a little more complicated than the previous two and it will suit, perhaps, more advanced subscribers. In order to contact the operator, you will need a computer or laptop with a camera and microphone. To make a call, you need to go to the official website of Megafon, find the "Support" section and try to contact a specialist.
Fourth way
This method is suitable for those subscribers who cannot call (communication problems). If you want to get an answer to your question, then you can use the "chat" on the Megafon website. To do this, go to the "Support" section and select the "Chat" tab on the right side. Here you can ask your question and get an answer to it quickly enough.
Fifth way
If you do not want to communicate live with the operator, but you need to receive an answer to the question, then you can send a message with the text of the question to the short number 0500. This can be done exclusively for Megafon subscribers. The answer will be received within 24 hours.
By contacting the operator, you can not only find out the answers to your questions, but also find out all the news in the world of this communication services, tariffs, options, activate new services or disable those that you do not use, choose the optimal tariff plan for you, etc. …
