Each mobile operator has its own help desk, where any subscriber can call to resolve an issue he has related to the use of this operator's services.
The inquiry service is an important unit that ensures contact of a cellular operator with its subscribers on any questions. At the same time, both current network users and subscribers of other cellular operators can contact the employees of the reference service of the operator "Megafon".
Information service for subscribers "Megafon"
For those who own a SIM card issued in one of the offices of the mobile operator "Megafon", there is a special short number that allows you to quickly and conveniently contact the reference service of the cellular operator. In order to get through to the service specialists, it is enough to dial the short number 0500 from your mobile and wait for the employee's answer.
This number is universal for solving any questions related to the implementation of the service. So, by calling here, you can get up-to-date information about the current tariffs, as well as discounts and promotions that are being held by the operator at the moment. At the indicated number, you can receive information in automatic mode, as well as talk with the operator of the help desk, who, after listening to your question, will be able to switch you to the right employee, depending on the nature of the problem.
At the same time, a call to 0500 is free for all Megafon subscribers and can be made regardless of the state of their account. So, even if you have no money in your account, or you have a negative balance, you can always call the help desk. It should be borne in mind that it works around the clock, so your issue can be resolved as soon as it appears.
Help service for other users
Subscribers of other companies can also get information about the work of the mobile operator Megafon: they have the same list of services and a set of information as Megafon subscribers who called the help desk. The need to make such a call may arise for a variety of reasons: for example, you need to find out information for your friend or relative who is a subscriber of an operator who cannot now independently call the help desk, or you want to become its subscriber yourself.
In all these cases, dial 8 (800) 550-05-00. It, like the number intended for existing subscribers of a cellular operator, operates around the clock and is free for all users. At the same time, you can make a call to this number from anywhere in Russia, so you can use it regardless of which city you are in.
