To transfer information from a computer to an iPhone and vice versa, you need to establish a connection between them via a cable or via wi-fi. But sometimes errors occur when transferring data, and phone users have a question why the computer does not see the iPhone.
Instructions
Step 1
If you are from the category of those owners of a fashionable gadget who cannot understand why the computer does not see the iPhone, then you can find the reason yourself without contacting a specialized service. To do this, first check the connection.
Step 2
If you are connecting via a USB cable, inspect it for oxidation, kinking, or other external damage. If the problem does not appear, try replacing the wire anyway.
Step 3
If the cable is working properly, the connection between the iPhone and the computer may not occur due to a problem with the USB input on the computer. Test it by connecting a USB flash drive to it. If it is not detected, it is most likely due to the lack of drivers. The problem can be solved by downloading them on the Internet and installing them on your computer. After that, you need to restart it and try to connect the iPhone again.
Step 4
To connect an iPhone via a cable, you need a USB 2.0 port or higher. Otherwise, the connection will not be established, and you will see an inscription on your computer that this device can work faster.
Step 5
If for some reason the computer does not see the iPhone, the input on the phone itself may also be broken. It's easy to check - just plug in the charger. If the iPhone does not charge, you can purge the corresponding input, if it is heavily soiled, gently wipe it with a cotton swab dipped in alcohol, and if it oxidizes, gently rub it over the contacts with an ordinary eraser. If the phone is damaged due to moisture, then you can dry it with a hairdryer.
Step 6
If everything is in order with the connector and cable, it can be assumed that the power connector ribbon cable is broken. Despite the fact that it rarely deteriorates, such damage sometimes occurs due to frequent falls of the device.
Step 7
It is worth remembering that if you are not an experienced craftsman, then you should not unwind the device and expose it to other mechanical influences, otherwise you may lose the warranty for the iPhone. If any part of the iPhone does not work, then it is advisable to replace it with the original one and in the official Apple service. Due to poor quality spare parts, the computer may not see the iPhone.
Step 8
Sometimes the computer gives an error, which says that the SIM card does not meet certain requirements. In such cases, you do not need to change it, the problem can be solved by pulling out the SIM card or turning on the airplane mode in the iPhone settings.
Step 9
If SyncServer or MobileDeviceHelper errors appear when you connect your iPhone to your computer, and you see a message on the monitor that the application will be closed, most likely your devices have different time zones or times. To fix the problem, check the corresponding settings.
Step 10
If you are trying to connect via wi-fi, check if this mode is enabled on both devices. You can see the network indicator on your computer. If other sources of wireless connection are displayed there, it is likely that there are no problems on the computer side. The available connections should also be displayed on the iPhone. Sometimes the problem of lack of communication between the iPhone and the computer is solved by rebooting both devices.
Step 11
The computer may not see the iPhone due to firmware issues. This happens especially often if the phone has been jailbroken. In such cases, resetting to factory settings and installing the official firmware can help.
