Often, users wonder why the computer does not see the phone via USB when connected. This embarrassing misunderstanding removes much-needed sharing of data, including uploading photos and videos. You can try to understand the causes of problems with your phone and fix them yourself.
The computer does not see the phone via USB: reasons
One of the main reasons a computer might not see the phone via USB is a problem with the corresponding port on the computer or laptop. Often, due to various problems within the operating system, ports for connecting external devices refuse to work at one point or another. Before attempting to remedy this, it is important to rule out other possible causes of failure.
Sometimes the situation is the opposite: the problem comes from the USB-cable connector on the phone. This is often the fault of cheap devices, as well as phones, which are inaccurately handled. In some cases, it also happens that problems with a mobile device cause a system failure on the computer, which completely excludes any possibility of identifying the phone.
Further, one should not exclude the possibility of a breakdown of the USB cable, which may simply become unusable over time. In addition, if the computer does not recognize the connected device, it may be necessary to install special drivers and programs, without which the connection does not occur. These are all the main reasons due to which the ability to exchange data between two gadgets is lost.
What to do if the computer does not see the phone via USB
Having found out why the computer does not see the phone via USB, you should start solving the problem. In the first of the situations described earlier, disconnect the cable from the connector on the computer. Restart your computer and try connecting your device again. Please note that there are usually several USB connectors, so you should try to test all of them for operability. Also check for dust and dirt accumulation in the connectors, which may affect the quality of the connection. They must be periodically cleaned and blown out.
If, when you connect the USB cable to the computer, you hear the corresponding signal, but after that nothing happens, then the second possible situation is probably taking place here. Disconnect your phone and restart it (turn it off and on again). Additionally, you can restart the computer itself. Reconnect and check if the problem is now resolved. Please note that the first time you connect your phone, you need to wait a few minutes, as the necessary system services may be installed and configured.
If the computer still does not see the phone via USB, carefully study the instructions supplied with the mobile device or read it on the Internet. You may need to download special programs and drivers from the manufacturer's website or the included CD-ROM. For example, iTunes and the like are required to exchange data with iPhone and iPad devices. To download the necessary services via the Internet, open the "Device Manager" on your computer from the control panel, click on the unknown device with a yellow icon and search for drivers.
If, after all the above, the computer does not begin to detect the phone, most likely the USB cable is damaged. Try replacing it with a new one, or simply show your phone to the local service technician to get the best advice for your case and get it repaired.
