Today, mobile users often have certain technical questions, in connection with which it becomes necessary to call Megafon. You can contact the technical support of this operator using a mobile phone or a computer with Internet access.
Instructions
Step 1
Try to call Megafon directly from your mobile phone by dialing a single short operator number 0500. In addition, you can contact the technical support service and select a question of interest in the voice menu by dialing 0505. You can call the Megafon operator even with a negative balance of funds on the account, so as an on-net call is free.
Step 2
Check the information that the answering machine will send. Using one or another section of the menu, you can get the necessary reference data, activate or deactivate tariffs and services. Make sure tone dialing is activated by pressing the star key on your phone. You can call the operator Megafon directly by pressing the number "0" or by waiting for a while: as soon as the voice instructions are completed, the connection with the operator will start automatically.
Step 3
You can call Megafon free of charge not only from a mobile, but also from a landline phone from anywhere in Russia using a special telephone line 8-800-333-05-00. You will immediately connect to the operator who will prompt information on any issue related to Megafon cellular services. However, sometimes the support line may be busy, so in this case, do not hang up and just wait a while.
Step 4
Subscribers can not only call Megafon from a mobile phone, but also contact it via the Internet. Open the operator's official website and go to the "Subscriber Help" section by clicking the corresponding link on the main page. The "Online Consultant" page will open in front of you.
Step 5
Indicate your region on the Megafon support center page, and then - your name and the question itself. Leave a valid email address to receive a response from the operator. A return letter arrives within a few days.
