Telecom operator Megafon provides its customers with a wide range of communication services. These are calls, messages, and Internet access. If you have any difficulties when using a SIM card, then the natural question is how to call the Megafon operator from a mobile phone.
Instructions
Step 1
When you decide that you need to call the help desk of the Megafon network, you hope that a live operator will talk to you, to whom you will explain the essence of your problem. But disappointment comes when you hear the voice of an automated system on the phone, suggesting that you press keys to move from section to section.
Step 2
It is quite difficult to get confused among such a multitude of subsections, and the help of a real employee is very useful if you are not well versed in the technical issues of servicing the Megafon operator. Wandering through the labyrinths of buttons, you can hardly find the coveted number that you need to dial in order to hear the voice of a specialist.
Step 3
In fact, calling a Megafon operator from a mobile is quite simple. To do this, you need to dial 8 (800) 333-05-00 or 0500 on your phone. The call to the hotline will be free, so you will not have to pay for the waiting time for a specialist's answer. To quickly contact an employee of a telecom operator, during the message of the automated system, switch the phone to tone dialing mode (the mobile is in this mode by default, and on the city phone it is turned on by pressing *), and dial one, and after a few seconds - two.
Step 4
After the system informs about the possible recording of your conversation, you will be placed in the call queue to the Megafon operator.
Step 5
You can also contact a Megafon specialist by phone 8-800-550-05-00, and in international roaming - by number + 7-922-111-05-00.
Step 6
If for any reason you cannot reach the Megafon operator from your mobile, contact the nearest office of the company with your passport. There you will be provided with any help by a real employee, whose answer you will not need to wait in the call queue.
Step 7
Specialists can also send a letter from the megafon.ru website through the support section. The answer will come to your email address, and if necessary, a Megafon employee will call you back.
Step 8
You can call the operator Megafon not only from your mobile, but also from your computer. If you have a high speed Internet connection, a webcam and a microphone, then you will be able to make a video call. To do this, go to the video link on the company's website.
Step 9
To solve your problem related to the service with the Megafon operator, you can also use the "Online Consultant" service and look for the answer to your question among the most popular on the company's website or contact the live chat through the support section.
Step 10
The operator Megafon can not only call from a mobile, but also send a message from your phone. Questions should be sent to 0500.
