Almost every modern person has a mobile phone. Sometimes the user needs to contact the telecom operator in order to resolve issues arising in the process of using a cell phone. For its subscribers, MTS has opened a special support service, whose specialists can answer customer questions. If you do not yet know how to call an MTS operator from your mobile, you must definitely do this.
Instructions
Step 1
Naturally, if you want to call the MTS operator from your mobile, you will not be delighted that money will be debited from your account. Therefore, there are special numbers that allow you to receive the necessary information free of charge.
Step 2
You should call MTS from any mobile phone in Russia, Belarus, Uzbekistan and Ukraine by dialing the short number 0890.
Step 3
If you are in international or long-distance roaming, the operator recommends calling the MTS hotline at + 7-495-766-0166. In this case, the call will also be free. It is necessary to dial the number in international format using the prefix with plus and seven. It will not be possible to call the MTS call-center in roaming from another country after 8.
Step 4
You can call MTS from other mobile operators (Megafon, Beeline, Tele2 and others), as well as from a landline phone. For this it is recommended to use the toll-free hotline number 8-800-250-0890.
Step 5
Many MTS users complain that they cannot connect to the live operator of the help desk for a long time. Due to the congestion of the hotlines, they have to use an automated system for answering calls. If you find it difficult to deal with the problem, communicating with the answering machine, you can call the live operator of MTS both from the mobile and the landline phone at the above numbers and, after listening to the conversation of the automated system for a while, dial the keys 2-2-0 at intervals of a few seconds … For the command to work, the phone must be in the tone dialing mode. Mobile devices are usually switched to this position by default, and in order to dial numbers on a landline phone, after connecting to the hotline, you need to press the asterisk. In addition to the 2-2-0 team, many also recommend 4-0. These numbers also allow you to quickly get through to a live MTS operator.
Step 6
If for some reason you cannot call the MTS operator from your mobile or city phone number, you can also contact the help desk by e-mail by sending an email to [email protected].
