Each of us is periodically faced with a situation when an urgent consultation of a call center specialist of a cellular operator is required. There are several simple ways to call the Tele2 operator absolutely free of charge and, by contacting a technical support consultant, get all the necessary information or solve your problem. There are several options, you just have to choose the right one.
How to call the Tele2 operator for free on a single short number
You can make a free call to the Tele2 operator by calling the short number 611, while it should be borne in mind that the call can only be made from a Tele2 mobile phone.
Following the instructions of the autoinformer, wait for a response from the operator of the customer service or wait for the menu items to repeat and the end of the recording of the voice answering machine, after which an automatic connection with the operator of the Tele2 service will occur.
How to call the Tele2 operator for free in roaming
If you are outside the Russian Federation in the international
roaming, you can call the Tele2 operator for free by dialing the following number: +7 (951) 520-06-11. Be sure to dial the number using the international format +7.
How to contact the Tele2 operator in other ways
If for some reason you could not call the Tele2 operator free of charge in any of the above ways, then try alternative options to contact a consultant from the customer support service.
1. Send a message to Tele2.
If you cannot get through to the Tele2 service consultant, then try sending a message to the technical support service using a special form on the Tele2 website, describing the problem in detail or asking a question of interest.
2. Send e-mail.
There is another very simple way to contact Tele2 technical support for free - send an email from your personal mailbox. This can be done to one of the indicated e-mail addresses: [email protected] or [email protected].
Subscribers of Kazakhstan are invited to send emails to a separate email address - [email protected].
3. Group Tele2 vkontakte.
The official Tele2 community operates on the vk.com website, where you can ask any question you are interested in and get a prompt answer or help from a customer support specialist as soon as possible. A separate page for technical support is vk.com/topic-18098621_23373322.
4. Use Tele2-Menu.
There is a special application on your SIM card - "Tele2-Menu". Open the main menu of your phone (or the list of applications on your smartphone) and select the "Tele2-Menu" menu item. In order to call the Tele2 support service for free, try to select "My Tele2" and then "Subscriber service".
If you have tried all the methods, but you still did not manage to call the Tele2 operator for free, and all attempts to contact the support service specialists via the Internet did not bring the desired result, then you need to use your "Personal Account" on the Tele2 website and try solve the problem yourself.
