Sometimes, in order to solve communication problems, change the tariff or find out the necessary information, you need to talk to a Tele2 specialist "live". The information service works around the clock, but not everyone knows how to contact the Tele2 operator.
Call to Tele2 operator from mobile
Those who are owners of Tele2 numbers can at any time communicate with a representative of the information service from their phone. In this case, no money will be charged for the connection.
To call a Tele 2 operator from a mobile for free, you need to dial a combination of numbers 611 and call this number.
After connection, the broadcast of useful information from the autoinformer will begin. After listening to it, you can find out how:
- change your tariff plan yourself;
- take the promised payment;
- configure the Internet;
- connect different services;
- get discounts for SMS and calls;
- block / unblock a SIM card;
- use paid services.
It is not at all necessary to listen to all the information, you can interrupt it by pressing the 0 button. If there is a free specialist on the line, he will immediately answer the call. Otherwise, you will have to wait a bit.
A nice feature of the service is that you can call the Tele2 operator from your mobile for free even with a negative balance.
Calling the Tele2 operator from a landline number and from other operators
If you don't have a phone with a Tele2 number at hand, and you need to get information urgently, you can use a single multichannel number 8 800 555 06 11. A multichannel number can be used to contact the Tele2 operator, either from a landline phone or from a mobile phone owned by a third-party operator.
The call fee is debited depending on the selected tariff.
If you call the same number from the Tele2 number, then the money for the call will not be charged. The multichannel number can be called by subscribers from any region of the country. It is federal and is available to every resident of Russia.
Tele2 in roaming
You can call Tele2 not only while in Russia, but also from different countries of Europe and Asia. Today this operator provides communication in Kazakhstan, Belarus, Uzbekistan and other countries, but many do not know how to call the Tele2 operator from a mobile for free.
If a subscriber who is in roaming needs to contact the office of the Tele2 company and receive advice on changing the tariff plan, debiting money from the account, connecting new services or on any other issue, then an international line is provided for communication with the "live" operator. 951 520 06 11.
International calls will be free for Tele2 subscribers. In addition, subscribers of this operator can call an international line even with a negative balance. If the problem and its solution do not require urgency, then you can use the support on the official website of the operator or write a letter to the mail.
