Blocking of the "Service-Guide" system provided by the operator "Megafon" occurs when the user password is entered incorrectly three times in a row. Such an event will not bring joy, but there will be no special problems with unlocking either.
Instructions
Step 1
Send an SMS message with the code 41 to the number 000105 (for Moscow and the Moscow region) to unblock access to the Service Guide system.
Step 2
Send the same code to the specified number and to receive a password for access to the system. Access is carried out through a special section of the Megafon website and there is no charge for messages sent to the number 000105.
Step 3
Use the number 500 (for a mobile) or 502-5500 (for a landline phone) within the Moscow region to receive a password through the Megafon subscriber service.
Step 4
Dial 555 from your mobile to assign a password yourself and follow the voice prompts. The password must be between 4 and 7 digits.
Step 5
Contact the operator's subscriber service to unblock the service and disable the password by calling 500
Step 6
Repeat the procedure for obtaining a password.
Step 7
Select the optimal level of access to the system: "Service Guide: View", "Service Guide: Subscriber Management" or "Service Guide: Account Management".
Step 8
Indicate "Service Guide: View" to be able to get complete information about your account. After logging into the system, the user can see his real status (active, voluntarily blocked or blocked by the operator), receive information about the selected tariff plan and the amount of time remaining, as well as about all connected services.
Step 9
Select "Service Guide: Subscriber Management" to be able to change the tariff plan, suspend the service of your phone and order various services.
Step 10
Select "Service Guide: Account Management" if you have a contract, the personal account of which provides for the possibility of several subscribers. In this access level, you can get information about the current balance, the status of all account subscribers, connected services and payments made. It also provides for the possibility of making contingent payments independently, changing the tariff plan and a set of services, ordering a monthly invoice and detailing calls.
