Switching to more and more favorable tariffs of the mobile operator "Beeline", the subscriber often forgets the name of his current tariff, because before him changed a dozen tariff plans. And therefore, it cannot track the cost of a minute of conversation within the network and to other mobile operators, as well as the cost of other services, such as SMS and mobile Internet. But now it is not difficult to find out the name of the tariff plan and its conditions. There are several working methods for this.
It is necessary
- - telephone;
- - passport.
Instructions
Step 1
The mobile operator "Beeline" keeps up with the times and tries to provide its customers
The highest quality communication, convenient and favorable rates, updates the current rates. Naturally, mobile users among the presented variety of tariff plans are looking for their own, which will satisfy their needs and desires as much as possible. And others, despite the appearance of new tariffs, continue to use the old one, to which they were connected many years ago, out of habit. Sometimes, subscribers even forget what their tariff is. And then the same faithful "Beeline" comes to the aid of its clients. After all, this mobile operator provides its users with the maximum opportunity to always be aware of the latest tariff updates, the provision of additional services and options for communication with other subscribers. It will not be difficult for Beeline subscribers to find out which tariff plan they are currently using. This can be done in several ways.
Step 2
The simplest of them is to contact a cellular salon or service center, where the operator will provide you with all the information on your number. In order for the manager to be able to inform everything about your tariff plan and connected services and options, you will need to tell him the phone number and provide the passport for which this SIM card was issued. However, this method, although simple, requires a trip to the salon of the cellular operator.
Step 3
You can also find out the name of the Beeline tariff plan on your phone by requesting the USSD command. To do this, dial the combination * 110 * 05 # from your phone and press the call button. Within a few seconds after the request is fulfilled, an SMS message will be sent to your phone, which will contain information about the name of the tariff, the name of the region in whose territory it operates, and the date of activation of this tariff. In addition, using the USSD command, you can get other information. In particular, if you send the command * 110 * 09 # from your phone and press the call button, you will also learn about the currently connected options. You may not be using some of them anymore, and you will be charged a subscription fee. You can turn off such options and offers at any time and thereby save on telephone services.
Step 4
To obtain information on your tariff on "Beeline" use also another available method. To do this, dial the number 0674, send a command request by pressing the call key. Listen carefully to the messages of the answering machine and use the telephone keypad to select the desired section. If you suddenly do not have time to remember which key you need to press to receive information, listen to the message again. The section titles will be read out by the answering machine. In one of them you will hear information about the tariff - choose it. In response, you will receive an SMS message with information about the connected tariff plan.
Step 5
To clarify the information on your tariff plan, use the “Voice Menu” service. To do this, dial the short number 067405 and press the call button. Autoinformer "Beeline" will dictate the name of your tariff. Please note that making a call to the short number 067405 is possible only with a positive balance. With a negative balance, this service will be unavailable for you.
Step 6
A call to the call-center of the mobile operator "Beeline" will also help you find out your tariff. To do this, call 0611. Wait for the operator to answer you and tell him your problem. The operator will answer any of your questions related to tariffs and options. Explain the situation to him. For example, tell them that you switched the tariff and cannot remember its name in any way. The operator will answer your question within a minute. The only drawback of a call to the call center is that due to the large number of calls received by the customer support service, it is not always possible to get through to the operator the first time, or you have to “hang” on the line for a long time.
Step 7
You can also call the support service at 8-800-700-0611. And if the operator still doesn't respond quickly, use email. State your problem clearly, for example, let us know that you cannot remember your tariff plan, and send an email to [email protected]. To be sure that your appeal has reached the addressee, put a read receipt in the letter. If the addressee replies that the letter has been read, you will receive a corresponding letter about this.
Step 8
In addition, there is a good application "My Beeline", with which you can get all the information on your number. To use it, send the mobile portal command * 111 # from your phone and press the call button. After that, select the section "My Beeline" in the menu that opens. To do this, in the response message, dial "1". In the next notification, select "My details". To do this, also send "1" in response. And then select the item "My t / plan". After that, you will receive a message on your phone with information about your tariff plan.
Step 9
And, of course, do not forget that you can get all the necessary information by your number by visiting your personal account on the website. To do this, follow the link in your personal account https://my.beeline.ru/login.xhtml. Enter your login and password in the appropriate fields. The login role is performed by your phone number. To get a password, click on the "Get password" link. On the next page, enter your phone number and click the "Submit" button. Within a few minutes, an SMS message with a temporary password will be sent to the phone. Enter it in the appropriate field and click "Finish". Then come up with a new password. Click the Save button. After that, a confirmation code will be sent to the phone, which will need to be entered to confirm the number and then enter your personal account. Click Continue.
Step 10
After that, you will be transferred to your personal account. Open the "Profile" section and you will see information about your tariff plan. Click on the rate link to learn more about it.
