If you need a printout of your telephone conversations, order it from your mobile operator. It is not at all necessary to contact the office - you can get detailed calls for the period of time you are interested in, without leaving your home, through the online service. If you are a subscriber of the Megafon network, Service-Guide is at your service, the subscriber of the Beeline network will be assisted by My Beeline, and an MTS subscriber - by the Internet Assistant.
It is necessary
- - a computer;
- - internet connection.
Instructions
Step 1
If you are a subscriber of the Megafon network
Enter your phone number in the field on the Service Guide login page https://sg.megafon.ru/. If you have never used the system and you do not have a password to enter, order it using the USSD command * 105 * 00 #. There are other ways to set a password for the Service Guide - the specific list depends on your region and is presented on the login page along with detailed instructions.
Step 2
Log in to the system and select the section "Personal account" - "One-time detailing" in the list on the left. Set the period for which you need a printout. You can order detailed reports for the current month and for the two previous ones.
Step 3
Indicate where to send you the report - you can receive the finished printout by e-mail or read it in the personal account of the Service-Guide. Choose the most convenient format: HTML, PDF, XLS. In addition, it is possible to archive the report into a ZIP file and set a secret password for this archive.
Step 4
Click on the "Order" button located in the lower right corner of the page window and wait for a while until the printout is ready. If you ordered the delivery of detailing to the "Service Guide", you will find it in the "Personal account" section under the link "View ordered reports".
Step 5
If you are a subscriber of the "Beeline" network
Go to the page https://uslugi.beeline.ru/. Enter your username and password in the login form fields. If you have never used the "My Beeline" system or have forgotten your password (your phone number in 10-digit format is used as a login), order a temporary password using the USSD request * 110 * 9 #.
Step 6
Wait for an SMS with a temporary password and log in to the system. Select the "Financial Information" section. Set the time period for which you want to get the detail and the format in which it will be more convenient for you to view it: XLS, PDF, TXT. Order a report and wait for it to be generated. You can also download the finished printout in the "Financial Information" section.
Step 7
If you are a subscriber of the MTS network
Go to the page https://ihelper.sib.mts.ru/selfcare/ and enter your login (phone number) and password in the login form fields. If you don’t have a password or don’t remember it, set it. To do this, send an SMS to number 111 with the following text:
25 (space) your_password.
Step 8
Log in and click on the "Call detailing" link. Select the time period for which you need a printout. Next, specify the delivery method - by e-mail, fax or in the "Internet Assistant". Choose the most convenient document format: PDF, HTML, XLS, XML.
Step 9
Confirm your order and wait for a while until it is ready. If you ordered the delivery of the printout to the "Internet assistant", view the prepared report in the section "Invoice" - "Ordered documents".
