Often, sending SMS messages to a short number implies receiving a certain service on a paid basis. However, many mobile network operators use short phone numbers to communicate with customers, in this case sending a message to a short number is usually free.
Necessary
- - telephone;
- - Internet access.
Instructions
Step 1
Make sure that there is no charge for sending an SMS message. To do this, enter the short number indicated for sending in the search engine and see what services are provided when using it, also, if this is a special service number of your operator, check the recipient on the official website of the mobile company serving you. Pay particular attention to footnotes.
Step 2
After you have learned exactly that there is no charge for sending an SMS message to this number, enter it in the "Recipient" line and click on send. After that, after a while, check the changes in the balance of your personal account. If, despite the assurances that the sending is free, a certain amount was debited from your account, order a printout of the cost of the last actions from your phone number on the official website of your mobile network operator.
Step 3
Review the cost of the service of the SMS message you sent to the short number, then call the operator in order for a refund to be made to your account, indicating that you have been provided with other information about the cost of the service.
Step 4
If in your invoice printout a subscription to any services was found for sending SMS to a short number that you did not send, contact the operator for a refund, explaining the situation and emphasizing that no services were provided to you.
Step 5
If after you sent an SMS message to a short number, any service that you did not want to activate was activated, delete it in your personal user account on the official website of the operator serving you or by contacting the technical support staff by phone. Periodically check the list of services connected to your number, especially if you often send SMS to short numbers.
