Customers of Megafon Joint Stock Company can use such a service as Credit of Trust. Let's say you run out of money on your personal account. By connecting the service, you can make calls even with a negative balance. But sometimes you need to turn off "Credit of Trust".
Instructions
Step 1
You can deactivate the service with a special request. Send a message to 5138, the text should contain the number 1. Note that this operation is completely free. The request can be sent only if you are in the Megafon network.
Step 2
To disable a trusted payment, use the USSD command. To do this, dial * 105 * 83 #. After pressing the "Call" button, information about the operation performed by you will appear on the display of your phone.
Step 3
To delete a service, use the voice menu. Dial 050083 from your mobile device. After that, follow the prompts of the autoinformer (the service is free of charge).
Step 4
If you cannot turn off the Credit of Trust service on your own, use the help of a specialist of the Megafon mobile operator. You can get his advice even without leaving your home. To do this, you just need to call 0500 and wait for the operator's answer. State the problem, ask for help. The service can be disabled by a consultant after you provide the passport details of the account holder.
Step 5
Visit the office or representative office of Megafon. Here you will not only be disconnected from the service, but will also be told in detail about the algorithm of actions. This is necessary so that you can personally manage this service in the future. The consultations are free of charge. If there is no mobile operator's office nearby, contact any mobile phone store, for example, "Svyaznoy".
Step 6
If you are a legal entity, send a formal letter to the telecommunications company. In it, indicate the date when the service was deactivated, and the numbers of personal accounts. Send the letter by fax 8 (495) 504 5077 or bring it to the corporate customer service department.
