The loss or theft of a phone with a SIM card is an unpleasant situation. To avoid significant financial losses, it is necessary to urgently block the card. Utel provides an opportunity to do this by phone.
Necessary
- - the passport;
- - telephone.
Instructions
Step 1
Have your passport ready. To block the card, you must provide the personal data of the person for whom it was issued. If this is your first time in this situation and are afraid of dictating data, don't worry. This will need to be done in order to compare them with the data in the contract. In this way, you will confirm your identity and the right to block the card.
Step 2
Find your phone. You can call from home or work, ask a friend, wife, acquaintance. Dial the single Utel telephone number: 8 800 300 1800 (or 8 800 300 1802).
Step 3
Wait for the answer from the station. Listen carefully to the information prompts provided. Switch the phone to tone mode and press the required number.
Step 4
Wait for the operator to answer. Inform him about the loss or theft of your phone with a SIM card. Say you want to block her.
Step 5
Provide passport details, tariff plan, card balance to the operator. The card will be blocked. Be sure to specify in what time frame this will happen and whether there is a need for you to personally appear at the sales office. Sometimes the card is blocked by phone only for a day.
Step 6
Utel provides a convenient opportunity to receive a new SIM card with your old number. Ask your operator where and when you can get a new card. Thus, you will continue to use the usual set of numbers, and friends and acquaintances will not have to memorize a new one.
