If your mobile balance goes into negative territory, it is highly likely that the number will be blocked. If, when you try to call, you hear "Number blocked" again, look for a way to solve this problem.
Instructions
Step 1
The most common reason for blocking an account is calls that were not paid on time. In this case, dealing with the situation is very simple. Put money on your phone. Usually, you need at least 10 rubles to unlock a simple tariff. For the tariff used to access the Internet - 50 rubles. When depositing money through the machine, consider the commission.
It may not be about blocking the account. On some tariffs, after reaching certain balance numbers (positive), the ability to call is disabled.
Step 2
Wait for the money to arrive in your account. Check your balance. If you are "in the black" - proceed further. Try to perform any operation using the link. Send sms, mms, call someone. After that, the account should be unblocked. Please note that sometimes you need to wait 24 hours to fully unlock.
Step 3
If it doesn't, try restarting your phone. Did it fail again? Please contact support. Her MTS number is 0890. In the voice menu, get in touch with the operator. Explain your situation. The operator will tell you exactly what your problem is and indicate further actions. In especially difficult cases, you may need to come to the MTS office. In this case, you must have a passport and a contract concluded when buying a SIM card.
Step 4
There is enough money on the account, but your number is suddenly blocked? Perhaps the point is in arrears on a different number. If several SIM cards are registered in your name, you are responsible for the balance of each of them. And if the account on one of the numbers goes into negative territory, all numbers registered for you will be blocked. In this case, you will have to pay off all debts.
Step 5
The problem may be not only in the bill, but also in the SIM card itself. Its blocking occurs when it is not used for a long time (60-180 days, depending on the tariff). In this case, SIM card recovery is not possible. Also, you cannot go to the MTS salon and get a new SIM card with the same number.
