Everyone has long known that a telephone with the code 8-800 (hot line) can be called free of charge from mobile and landline phone numbers throughout the Russian Federation. The presence of such a phone at the company significantly increases its authority and serves as a sign of its real concern for its customers.
Instructions
Step 1
Please note that getting a free phone number is not at all difficult, but there are some nuances that make you weigh the pros and cons. Firstly, if a client can call the specified number for free, it is only thanks to you. Those. you pay for his free calls. There are at least several dozen operators offering toll-free phone numbers for organizations. There are also different tariffs.
Step 2
You can purchase a certain number of free minutes or put per-minute tariffication on the number. Naturally, there is also an unlimited tariff, but, as a rule, companies with a large turnover use it, because it is quite expensive, and the need for it for a start-up company is very doubtful.
Step 3
Check out the services of different operators. Compare prices and quality of services. You can find out about the latter on thematic forums or from colleagues using a free phone number. In this case, the ratio of price and quality is very important. Also pay attention to how many lines and for what fee the operator can provide you. A free one-line phone doesn't really make much sense.
Step 4
If the hotline will be used to order your products, then each client will need to spend 2-3 minutes on average. What will other customers do when they want to place an order? If the free phone is intended to solve current issues and settle the needs of the consumer, the time for one person will accordingly take more.
Step 5
Consult the forwarding service. For example, if your company after a certain period of time decides to change its location, for example, to move to a more spacious office, is it possible to leave the same telephone number of the hotline. Having compared all the pros and cons, make a well-thought-out decision.
