Now people cannot do without a telephone. A person always needs to be in touch. In this regard, the loss of the number can be a real disaster. To solve this problem, you need to contact your mobile operator with a request to restore the SIM card.
Instructions
Step 1
Visit the showroom or the nearest office of your mobile operator. Tell the manager the reason for the loss of the number. If your phone has been stolen, your old SIM card will be blocked first, after which you will be issued a new card with the same number.
Step 2
Fill out an application for number restoration. Be sure to have your passport or passport and power of attorney with you if the SIM card was received by the organization. As a rule, the recovery procedure takes no more than half an hour. In case of difficulties, you will be informed when it will be possible to come up for a new SIM card.
Step 3
Fill out the online application for the delivery of a SIM card on the MTS website at the link https://www.mts.ru/help/action_sim/change_sim/. At the top, you first need to select the region of your residence, then indicate which type of subscriber you belong to and to which city the delivery will be carried out. There is also an expedited shipping feature, but there is a charge for it.
Step 4
Click the "Next" button, fill out the form. Here you need to specify the phone number to be restored, passport data, place of residence and contacts by which the courier can contact you. Press the "Next" button again, and then place the order itself. After a while, the operator "MTS" will contact you and specify the terms of delivery of the restored number.
Step 5
Use the services of the Megafon online store at the link https://moscow.shop.megafon.ru, where you can recover your phone number. Click on the "Continue" button under the login form. Fill out the questionnaires to replace your SIM card. Mandatory fields are highlighted in yellow. The delivery address can be omitted, but agree on this with the operator "Megafon", which will call you some time after sending the application. You will be provided with an order identification number, which will need to be confirmed upon receipt of the recovered number.
Step 6
Contact the operator "Beeline" by phone (495) 974-8888 to restore the phone number. Explain the reasons for the loss of the SIM card and confirm your identity by providing the passport data under the contract. You can also write a letter with similar information, in which you should indicate the contact phone number for communication. Send your application to [email protected] or fax (495) 974-5996.
