Modern televisions are so cleverly designed that not every master, let alone an ordinary citizen, can understand their device. Therefore, if you were unable to unlock your Samsung TV yourself, contact only the service center of this company.
Instructions
Step 1
Open the remote and replace the batteries. It is possible that they are simply not able to maintain its full-fledged work. Turn on your TV and see if anything has changed for the better. If not, try to find the unlock key in the technical documentation.
Step 2
Check if you have accidentally set the child lock mode on the TV. You can find out how you can unlock the TV in this case by reading the instructions.
Step 3
Check if the TV is set to the so-called HOTEL MODE if its remote control is only capable of changing channels. Check the user manual of this TV brand and find out how you can get it out of this mode. However, often such settings are not reflected in the documentation and can be changed only when entering a special engineering menu (service mode), which can only be called if you know the key combination on the remote control.
Step 4
Turn off the power of the TV. One of the universal combinations for entering the engineering menu is the following: "MUTE" - "1", "8", "2" - "POWER". For TVs of this brand, brought from Europe, the combination often works: "STANDBY" - "DISPLAY" - "MENU" - "MUTE" - "POWER". When entering the service mode, all settings of the user menu are reset to zero.
Step 5
If these combinations did not work, go to https://master-tv.com/proshivki/tv/Samsung-eeprom-memory-dump.html, select your TV model from the list, download the file in.rar or.zip archive format., open a text document and familiarize yourself with the key sequence to enter the service mode. Here you can also find information about the memory configuration of your TV model, reprogramming which with a special device (programmer) you will reset the settings. However, this method is best left to professionals if you do not have sufficient skills.
Step 6
If your TV model is not listed, please visit the telemasters forum. Go to the site https://espec.ws, register and create a topic. Formulate your question by specifying the make and model of your TV. It is possible that the wizards will tell you how to enter the service mode. It makes sense to refer to them in all other cases (for example, in order to find out the key to unlock the TV, if it is not specified in its technical documentation). However, if the TV is still under warranty, it is better to immediately contact a service center. The fact is that the time of all calls to the engineering menu is recorded in his memory, and if you fail to unlock it yourself, you may be denied warranty repairs.
Step 7
Do not try to reprogram the TV yourself if you do not know the purpose of certain settings. Many of them are responsible for the technical condition of the TV components, and inept handling of them can lead to irreversible consequences.
