MTS mobile modems are designed to access the Internet from a laptop or personal computer with a USB port. This type of communication is quite convenient, since it can be used anywhere where there is an operator signal.
To find out why the modem stopped working, first of all check the balance on its SIM card. When using some tariffs, even small amounts on the account may be considered insufficient for making an Internet connection. Check the operator's official website for information on balance requirements. Read all clauses of the conditions carefully, as there may be hidden restrictions.
Check the functionality of your modem on another computer. If the modem is functioning on another computer, then the problem should be looked for in the software of your computer. If the modem does not work there either, it is highly likely that it is out of order. Read about the main problems that can arise when working with a modem. As a rule, all this is described in the special instructions installed with the modem.
Check if the modem is detected by the MTS program and the operating system. To do this, start the MTS Connect program and wait to see if it detects the presence of a connected modem. At the same time, you can launch the "Device Manager" and check if the modem is in the list of installed equipment.
Install the latest drivers for your modem. As practice shows, they can be found on the official website of the MTS company or through search engines. Check the settings of your antivirus program or any program with Firewall functionality. If there is no antivirus program, then install it and run a full scan of your computer.
If the system files are severely damaged, you will need to reinstall the system. Sometimes it is easier to carry out this procedure than to understand the intricacies of the conflicting programs. When reinstalling the operating system, be sure to transfer important data to another storage medium.
