Currently, mobile users often need to call the Tele 2 operator in order to quickly resolve certain communication issues, connect to new services or tariffs. To do this, just call the company's support service.
Instructions
Step 1
Mobile users who are connected to Tele 2 can simply contact their operator's help desk. To do this, you need to dial 611 on your mobile phone. You can call the Tele 2 operator at any time of the day: the contact center works around the clock. There is no charge for a call to a subscription service.
Step 2
Once the connection is established, the voice assistant will help you select the desired information section. You can listen to information about the tariff, balance, various mobile services. If you want to contact the help desk consultant directly, you must press the "0" key on your phone.
Step 3
You can also make a call to the support service from the numbers of other mobile operators or a landline phone. In such cases, you should dial 88005550611 (free) or the regional number of your operator. For example, the local number for residents of the Vladimir region is (4922) 37-67-47, and for the Udmurt Republic - (3412) 474-474. In this case, calls are charged according to your tariff plan. Lists of regional numbers can be found on the official website of the company.
Step 4
Tele 2 customers can contact their operator even when they are outside of Russia. If you are traveling abroad, you can get a free technical support consultation by dialing 89515200611 on your mobile device. When leaving the country on a business trip or on vacation, do not forget to write it down and save it in the directory of your phone.
Step 5
This operator has established good feedback with its subscribers. If you have questions, complaints and wishes, you can always call the operator Tele 2. In addition, clients have the opportunity to write about the problem, ask questions of interest about the company's services by filling out the form in the "Welcome to Complain" section of the site or by e-mail "Hotline" @ tele2.ru. Along with this, there is a forum for those wishing to consult and communicate on the site.
