Have you decided to call from your home phone, but there is silence in the receiver? Take your time to call the master and spend extra money. Often, the malfunction can be corrected independently, and quite easily.
Checking the balance
One of the reasons for the failure of a home phone may be a banal non-payment. You can clarify the existence of a debt or report payment by calling the service numbers indicated on the invoices, as well as in your personal account on the website of the telephone operator. Please note that if the phone is disconnected for non-payment, reconnection after depositing funds may take about a day.
To avoid this situation, pay your phone bills no later than 20 days after you receive your receipt. Please note that if the payment was made after the 28th of the month, it will be credited to your account only the next. Do not forget that you can pay for the phone before receiving the receipt, after the 7th day of the month at any branch of Sberbank. To do this, it will be enough just to give your phone number.
Machine malfunction
Perhaps the breakdown has occurred directly in your phone. To check this, try reconnecting it, for example, from your neighbors, or connect another device to the existing wires.
If you have a radiotelephone, it is also possible that the battery is dead in the receiver and needs to be replaced with a new one. The less the handset holds “charging” outside the base station, the less power is left.
We understand the wires
A telephone cable (usually pink and white) runs from the general electrical panel to the apartment, where it is connected to a small telephone socket, and from it a separate wire leads to the telephone. Also, most modern phones are connected to the network. Check all connections: 220V socket, telephone socket. Perhaps, in one of the connection points, the cable simply fell out of its "socket". If everything is in order, it is worth checking the wire all the way from the telephone socket to the shield - it may be torn or pinched. This happens quite often, especially if the cable is laid under the thresholds of the entrance to the rooms, there are children and pets in the apartment.
In the event of a rupture, this breakdown can be completely corrected on its own: the wires will need to be cleaned a little and twisted again in pairs, and then fastened with electrical tape. At the same time, it will not shock you with a current, moreover, the polarity of the telephone wires is absent, which means that you can not be afraid to connect them incorrectly.
Other possible malfunctions
Here are some more of the most common customer complaints and how they can be resolved:
Crackle, rustle, interference. These are the "symptoms" of a telephone line problem. In this case, it is also worth checking all the wires, and if they are intact, contact the telephone company.
Badly audible. Most likely, the problem arose in the dynamics of the device. If the phone is old, then the speaker is charcoal, and sometimes you just need to knock on the receiver. If the phone is modern and the volume is set to “maximum”, but you still can't hear anything, you will have to contact a specialist or replace the device with a new one.
The phone does not respond to button presses. Perhaps they just got littered. Try to remove the cover and wipe the button mechanism with alcohol as carefully as possible.
