From time to time, users of mobile devices face various problems, and therefore it becomes necessary to call the support service of Megafon or another mobile operator. To contact the operator of Megafon, use one of the suitable phone numbers.
Instructions
Step 1
Dial the short number 0500 to call Megafon support service. You can call it even with a negative balance on the account, as well as from numbers of other mobile operators. The service is free of charge. Hear information from the answering machine. Access to the required information service, for example, about tariffs, the Internet or special services, is carried out through the voice menu. If your question does not apply to any of the voiced sections, wait a while or immediately press the "0" key to call the Megafon operator.
Step 2
Wait for the operator to answer. Please note that the line of communication with a specialist may be busy, therefore, to save time, it is better to make a call in the morning. Tell the responding employee your passport details and get the necessary assistance.
Step 3
Try to contact the operator Megafon via the Internet. Go to the official website of the company and click on the link "Help for subscribers", which is located at the top of the main page. Go to the "Online Consultant" menu and fill in the special field, indicating the question you are interested in and the coordinates for feedback. The processing of requests can be carried out instantly or within a few days, depending on the busyness of the support service.
Step 4
If you want to call the Megafon operator from your home phone or from abroad, use the hotline to contact subscribers. Dial the number 8-800-333-05-00 in the international format and wait for the operator to answer. Calls to the hotline within Russia are free of charge.
