To attract as many customers as possible, mobile operators and Internet providers are offering new tariff plans. You can find out about them, as well as get advice on how to fix some technical problems, in the subscriber support service.
Why do you need MTS support service
OJSC "Mobile TeleSystems" provides cellular communication services, is an Internet provider, offers the connection of packages of television channels, and has also recently rendered some banking services. MTS offers its subscribers many different tariff plans, which are not always easy to figure out on their own. To connect to the Internet and home TV, customers will need special equipment, the installation and operation of which is not always easy and understandable.
Subscribers (both existing and potential) may have a number of questions related to various services and offers of the company. They can be assigned to the operators of the contact center, as well as to the MTS technical support specialists. In particular, you can get information about the optimal cellular tariff for you and find out how to connect it. If you have any problems when setting up the Internet yourself, you can also consult with a specialist by calling the MTS support service.
MTS support phone numbers
0890. If you are an MTS subscriber, you can dial this number from your mobile phone and get a free consultation in the customer support service. Your call will be free if you make it on the territory of the Russian Federation.
+7 495 766 0166. This number is intended for calls from subscribers who are in international roaming. The conversation will be free if you call from an MTS sim card.
8 800 250 0890. You can make calls to this number from any phone: landline or mobile, served by another cellular operator. On the territory of Russia, the conversation will be free.
Using these numbers, you can contact the operators of the MTS subscriber service. They will advise you on the existing tariffs for mobile communications, Internet and television. They will help to eliminate simple problems, as well as suggest how, for example, to obtain information about the state of your balance or to request account details. If you are faced with a complex technical problem, the operator will transfer your call to the technical support service, where you can get qualified assistance from a specialist. It is not always possible to troubleshoot the problem yourself, even if you are advised by a support operator over the phone. If it was not possible to cope with the problem, you will be offered a visit of a specialist who will help you, for example, connect the Internet or tune the selected television channels.
