It is best to entrust the repair of the voice recorder to the professionals of the service centers in your city, however, in the event of minor malfunctions, you can repair the device yourself. Don't forget about warranty repair services as well.
Necessary
- - technical documentation of the voice recorder;
- - Internet access.
Instructions
Step 1
Determine the cause of the recorder malfunction. Make sure that it does not lie in an empty battery, insufficient memory, and so on. The breakdown may be caused by a software malfunction, in which case you need to contact the seller if the warranty period for the product has not yet expired. In other cases, take the device to a service center or try to change the firmware program yourself.
Step 2
Download the firmware program (it is best, of course, to use the official software) for your dictaphone model. Together with the firmware program or on its download page, there should be detailed instructions regarding your model, carefully follow its instructions, since a different flashing sequence is provided for dictaphones of different generations. Also note the release date.
Step 3
Before flashing the device, back up the files in its memory. If you want to entrust the flashing or elimination of other malfunctions to professionals, choose the manufacturer's service centers, if this option is possible in your case. Contact the representatives of the company in this region and find out the addresses of the service centers working with the recorders of this brand.
Step 4
If you do not find service centers from the manufacturer, contact the mobile phone repair points, making sure to provide a guarantee for the continued operation of the device after troubleshooting its operation. Do not engage in self-repair of mechanical malfunctions in voice recorders, since this type of technique has a lot of subtleties in its design.