Sometimes smartphone owners are faced with a situation when the device does not turn on in the usual way. This problem does not pass by the happy owners of devices from the Taiwanese company HTC.
Likely reasons why the smartphone may not turn on
There may be several reasons why the communicator does not respond to pressing the power button. The experience of using HTC devices shows that sometimes the smartphone may not turn on as a result of a complete discharge of the battery. The next possible reason due to which there may be problems with activating the device is a malfunction of the operating system. Another circumstance that can make it difficult to bring the device into working condition is damage to the hardware components of the communicator. The above reasons can be considered the most common.
Elimination of problems that led to the inability to turn on the smartphone
In a situation where the smartphone cannot be turned on in the usual way, the first step is to take out the battery for 2-3 minutes and insert it back. After that, you need to hold down the power button for a few seconds. If the battery is not removable, you still need to do the same with the button. Sometimes just this simple action may be enough to solve the problem.
If prolonged pressing of the button does not work, you can proceed to the next step. It is necessary to make sure that the battery has enough charge to operate the communicator. To do this, you need to connect your smartphone to the mains using the original charger with which the device was purchased. After that, it is advisable to leave the smartphone on charge for a while. The best option is at least 30 minutes. Then you can try to turn on the communicator again.
If, after the performed manipulations, the smartphone still refuses to turn on, you can try resetting the communicator to the factory state. This procedure resets the operating system settings and deletes all user data. Thus, after resetting the settings, the system will return to the state in which it was when the smartphone was first turned on. No personal data previously uploaded by the user will remain on the communicator. If your smartphone can't start up due to a software glitch, a factory reset will likely fix the problem.
The procedure can be done using the hardware buttons on the device. Detailed instructions for performing a reset for different models of HTC communicators can be found on the official website of the company:
In cases where even a factory reset does not help "reanimate" the smartphone, there is a high probability of damage to the hardware of the device. In such situations, it is better to contact the service center employees.