When you stop using a SIM card due to a number change, you must disconnect the first one, if you are not going to use it in the future. How can this be done?
Necessary
the passport
Instructions
Step 1
To deactivate a phone number, contact the customer service office of your network operator to terminate the contract. Please note - you will need your passport if the SIM card is issued to you. When the phone number is assigned to another person, his presence at the customer service office is also required.
Step 2
Write a statement stating that you refuse to provide services under the old contract, after which the employees of the client department will disconnect your phone number.
Step 3
If you want to disconnect the first number and connect immediately the second, notifying all your acquaintances about the new contact phone, ask the operator if they support the provision of this function. Usually it is available for subscribers of the "Beeline" operator, check with the sales office workers how it is connected.
Step 4
If for some reason you cannot contact the customer service or sales department of the company serving your first number, wait until the end of the term for the number that has been inactive for a certain period of time. That is, during this time, active calls, Internet sessions, sending requests for balance or other services should never be made. Also, SMS and MMS messages should not be sent.
Step 5
At this time, it is best not to insert the SIM card into the phone and not set up call forwarding, as this will cause changes in the balance, which will also affect the time the SIM card is debited. Do not lose it or throw it away without first breaking its microcircuit, as other people may start using it without informing you about it. Also disable all paid services and make sure that there is no subscription fee for the current tariff plan.
