The TELE2 company positions itself as the most honest mobile operator, but are you surprised to find that decent amounts are debited from your account every month? Perhaps the point is that you have a mysterious "Content" connected. What is it and how do I turn it off?
How to understand where the money on TELE2 goes?
To find out the details of the account on TELE2, just go to your personal account on their official website (the button is in the upper right corner). You can do this without a password by entering your phone number in the appropriate window. Then a pop-up window will appear on the screen of your gadget asking you to enter the number 1. Do this and you will automatically enter your personal account.
Then follow the simple instructions:
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Go to the section "Expenses and Payments" - there you will see what your money goes to every month. The list looks something like this (for the example of the Very Black tariff):
- Subscription fee 0, 00
- Internet 306, 92 out of 3 072 Mb
- Paid local telephony 0, 00
- Paid long distance / international telephony 0, 00
- SMS / MMS 0, 00
- Internet 0, 00
- Content 180, 00
- Other paid services 0, 00
- As you can see, you did not spend a penny on calls and SMS outside the package, but on what kind of TELE2 Content did you spend 180 rubles? Go to the "Tariff and Services" section and select "Subscription Management". WOW! Yes uvas every day they remove 30 rubles for some kind of paid subscription, which you do not know about ??? Disable it by clicking the cross next to the name.
Where did TELE2's paid content come from?
Are you sure you have not connected a paid subscription, and no one is using your phone who could do this? Don't blame the operator.
As the consultants of the mobile operator TELE2 explained to the author of the article, paid subscriptions are activated when you visit entertainment sites, if you click on the pop-ups, even just to remove them - this is the responsibility of such resources, and TELE2 simply delivers the service that you activated without wanting to.
How to disable content on TELE2 through your personal account
Yes, you have now removed all paid subscriptions, but how do you get rid of TELE2 content permanently? It is impossible - this is the system. But you can create a separate account for content and simply not replenish it - then funds will not be debited from your main account to fund subscriptions activated on the Internet. They will be listed in the office, but simply will not act due to a lack of funds to pay for the service. yes, not the best, but the only option is to avoid unnecessary waste.
To connect a content personal account, dial * 160 # and press call. It's free. After a couple of seconds, you will receive an SMS about the creation of a content account with a balance of 0 rubles. Everything!!! Mission accomplished. Now you can safely use the Internet without worrying that you accidentally subscribe to some kind of weather forecast for 30 rubles a day.
How to disable content on TELE2 via the hotline? Call the toll free number 611 and speak to a consultant. All the details will be explained to you.
