If your mobile phone is stolen, the search procedure can be simplified by the IMEI code of your device. This is a unique 15-digit number assigned during the production process and read by the equipment of the cellular operator each time the phone is turned on.
It is necessary
- - IMEI code of your phone;
- - documents on the phone;
- - a statement to the police
Instructions
Step 1
Do not immediately block your phone's SIM card. There is a small chance that calls will be made from her after the theft, this can help law enforcement agencies in the investigation of the case. But in the event that there is a decent amount of money on the account or you are using a postpaid tariff, it is still better to block the SIM card and then restore it.
Step 2
If you have not taken care to find out and write down the IMEI in advance (for this you should dial * # 06 #), you can find the factory code on the packaging of your phone. Even if an attacker replaces the SIM card, the mobile operator can locate the stolen phone and give the police the details of its new owner. Please be aware that sometimes the code indicated on the package may not match the real factory phone number. Their verification should be carried out at the time of purchase of the device.
Step 3
Be sure to write a report to the police about the theft of your phone. The application form is not regulated. Indicate your full name, address, contact phone number, IMEI of the stolen phone, do not forget to provide documents to the phone. Insist that the police issue an IMEI lookup request to the cell phone company you used.
Step 4
Along with the application, provide the police with a printout of calls from the date the phone was lost. To do this, contact the service center of your mobile operator. If the sim card has been registered to you, your passport will be required to provide a similar procedure. There is a charge to print calls, but a small amount of money is required.
Step 5
If you wish, you can post information about the stolen phone on the appropriate network resources. For example, here: https://ukralitelefon.ru/blacklist/ There are other sites with blacklists of the IMEI of stolen phones, you can find them by typing the corresponding query in a search engine, for example: "Blacklist of stolen phones".
