To find out the amount and availability of debt for city and long-distance telephone services, you usually need to call the operator's contact center or contact his office. In some cases, you can find out the amount of debt through the Internet, but it all depends on the specific operator.
It is necessary
- - telephone;
- - bill for the services of the operator;
- - a computer with Internet access.
Instructions
Step 1
You can find the contact numbers of the operator providing you with fixed-line telephone services on his website or on the bill for these very services.
On the site, this information may be present in the frequently asked questions section, or in the section for subscribers, and often on the main page.
Step 2
The operator can inform about the state of the personal account in automatic mode. In this case, you will need to switch the phone to tone dialing and follow the instructions of the autoinformer.
If an employee of the operator company answers you, tell him the phone number and inform him about the desire to inquire about the debt.
Step 3
When visiting the operator's office, it is usually enough to give a phone number and inform about the desire to inquire about the debt. In some cases, a passport may also be required.
Step 4
If the operator provides an opportunity to find out about the debt on his website, usually for this you need to enter there at the entrance to your personal account, you can call the number indicated on the website or contact any office of the company. Debt information will be available after authorization in your personal account.
