To keep personal data safe, cell phones use a security code lock system. This is necessary in case of theft or loss of the phone by the owner. It is not uncommon for cell phone owners to forget or lose the lock codes for both the SIM card and the phone itself. In this case, you must follow a number of recommendations.
Instructions
Step 1
If the phone itself is locked, then you need the manufacturer's name and the phone's model name. Use search engines to find special firmware reset codes and reset codes. Once introduced, they reset the original settings and erase all personal data on the phone, which returns the phone to its factory state. When. if you cannot find them, contact the manufacturer. Be careful, using the firmware reset code will result in the irrecoverable loss of all your personal data stored in the phone memory.
Step 2
Reflash your phone using special software. Synchronize your phone with a computer using a data cable and having previously installed all the necessary drivers on your computer. After making sure your phone is synced, launch the flashing software using the factory firmware. The software installation files, as well as the factory firmware files, can be found on the Internet using a search engine. Use only those firmwares that are factory-installed, i.e. clean and free of add-ons, and also suitable for your phone model.
Step 3
If you are in doubt about your ability, contact an authorized warranty or service center. In order not to lose the warranty on the phone, it is preferable to contact the warranty center. If you do not have documents for your phone, or the warranty period has expired, you can also contact the service center. For a modest fee, your phone will be unlocked.
Step 4
When blocking a SIM card, use a special puk-code designed to recover a pin-code. These codes must be contained on the plastic card that contained your SIM card. If this card has been lost, you need to contact your operator's service center for recovery. Please note that your passport will be required to verify your ownership.
