Users of mobile services are often faced with the need to disable the provided limit on Megafon and refuse the trust credit. In this case, when the balance reaches zero, the subscriber will not be able to make calls until he refills his account.
Instructions
Step 1
Subscribers can turn off the provided limit on Megafon when they are inside the operator's network. To do this, dial the USSD command * 138 * 2 # from the phone keyboard. This will lead to immediate automatic deactivation of the service, and information confirming the successful completion of the operation will be displayed on the screen. The number of disconnections and connections of the option is not limited, and you can take a credit of trust at any time (the balance must not be negative).
Step 2
Call the operator's contact center at 0505. Following the voice instructions, establish a connection with the contact center employee. Tell him that you want to disable the provided limit. After checking all the data, the employee will deactivate the service manually.
Step 3
Try to disable the provided limit on Megafon, using the self-service system "Service Guide", the link to which you will find below. Here subscribers of the operator can conveniently manage the connected services, as well as view the account status, current communication costs, change tariffs or order details. For authorization, use the instructions on the website and your mobile phone, or get a login and password through the subscriber service.
Step 4
Contact the nearest Megafon communication salon to disable the provided limit. Here you can not only deactivate an unnecessary service, but also customize it "for yourself" if, for example, you are not satisfied with the size of the loan provided or other features. The addresses and contacts of salons and offices in your city can be found on the company's website.
