The development of mobile communications makes many owners of landline phones think about whether they need this service. There are many subscribers among those who would not mind to terminate the contract and refuse the service they do not need. This can be done by contacting the operator.
It is necessary
- - passport;
- - title documents for the apartment.
- - contract for the use of telephone communications;
- - receipts for payment.
Instructions
Step 1
Contact your telephone operator. As a rule, these are branches of Rostelecom. If the contract with this organization is in your name and at the same time you are registered in the apartment, you will not need any document other than a passport. You can take a copy of the contract with you in case of various unforeseen circumstances. Anyone who is not registered in the apartment needs proof that he has the right to demand termination of the contract. Such proof is a certificate of ownership of the apartment. If you are going to turn off the phone that you inherited along with the apartment from a deceased relative, take a death certificate or a copy of it.
Step 2
Remember to pay your bills. If you have debts, the operator will not terminate the contract, except in cases where the former owner has died. In this case, it is recommended to contact the operator as soon as you receive the death certificate. It may turn out that you will not be able to part with the phone until the moment of inheritance. However, you must apply with a statement that you do not need it and that you are not going to pay for it. It is quite possible that in the case of removing the phone, and not reissuing it to the new owner, they will meet you halfway. However, it is possible that you will have to pay a subscription fee for the entire time from the death of the former owner to the inheritance.
Step 3
If you also have the Internet through your telephone operator, find another provider. Take your receipts with you if you pay through a bank, post office or payment terminal. For those who are accustomed to paying directly at the customer service office, this is not necessary.
Step 4
At the customer service center, you will be asked to write a statement and be sure to ask about the reason. It can be anything from a difficult financial situation to moving to a new apartment. It is possible that you will be offered to keep the phone, but switch to a lower tariff. You will have to decide. You will also be told to pay for the phone "for disconnection", that is, pay the balances - for example, for the current month, for yesterday's negotiations, etc. Most often, this can be done directly at the customer center. They will also tell you from what moment the contract is considered terminated.
