Mobile users are often interested in how to get through to the Beeline operator. There is a special short number for this, as well as several additional ways to make a call.
Instructions
Step 1
Try to call the Beeline operator by dialing the short number 0611. This can only be done by subscribers of this company while inside the network. The service is provided to them free of charge. If you are a client of another operator, please use the Moscow number (495) 974 88 88. The cost of such a call will be calculated depending on your location. You can find out additional methods of communication with the operator by means of a mobile phone on the official website of the company.
Step 2
After making a call, you will be taken to the answering machine menu. Listen to the voice instructions and select the section that best suits your needs by pressing the corresponding key on your phone. Press the star beforehand to activate the tone mode. To contact the Beeline operator directly, you can press the "0" key at any time and wait for the connection.
Step 3
Get ready for the fact that the support employee may request your passport details, subscription number, etc. It is better to prepare all the available documentation in advance and clearly formulate your questions. Keep in mind that the conversation will most likely be recorded, so try to be polite and don't be rude to the technical staff.
Step 4
You can contact the Beeline operator not only by phone, but also through the feedback service on the company's website. Find the link "Ask a question" in the top menu on the main page and click on it. Enter your question in the appropriate field and click "Ask". In some cases, the answer comes immediately, while in others you have to wait for it for several days. You can leave your e-mail address in a special field so that the operator will reply to it in the future.
