Users of mobile services can call the Beeline operator about certain aspects of cellular communications. This can be done from both a mobile and a landline phone.
Instructions
Step 1
You can call the Beeline operator using the number of the special service "Mobile Consultant". Dial 0611 on your phone and you will be taken to the “Consultant” voice menu. Next, you should select the appropriate item in the voice menu by pressing the corresponding key on your mobile phone, if you are interested in information about connected services, balance, mobile Internet, etc. To contact the Beeline operator directly, press "0" on the numeric keypad.
Step 2
Wait for the connection with the operator. Prepare your passport and the contract for the provision of mobile services in advance, as they may be needed when communicating with the technical support service. Sometimes it is quite problematic to get through to the Beeline operator, since all lines may be busy. Wait a few minutes or try calling back in the early morning hours.
Step 3
You can call the Beeline operator from a landline phone or a mobile number attached to another cellular provider, at 8 800 700 0611. If you want to call from international roaming, dial +7 495 974 88 88. Within the Beeline network, the call will be free for you … In other cases, the cost of the call will depend on your current tariff plan.
Step 4
There are special numbers of the Beeline operator, by calling which, you will receive information on a certain type of service. For example, for all questions related to the Internet on your phone, call 8 800 700 0611. If you are interested in USB modems, dial 8 800 700 0080. For Wi-Fi, call 8 800 700 2111. Learn more about home Internet call 8 800 700 8000, about home television - 8 800 700 8000, home phone - 8 800 700 8000.
Step 5
You can contact Beeline technical support in other ways, for example, by sending your question in the form of an e-mail to the address [email protected] or in the form of an SMS message to 0622. Also try using the feedback form and chat with a specialist on the official website of the company Beeline. These services are free and round the clock.
