What does "white" or "gray" mean? “White” means that the camera has been officially brought to Russia, “gray” - not officially, which means that it does not meet the technical conditions accepted in the country, does not have a quality certificate and a guarantee.
Instructions
Step 1
You can find the difference between such cameras by contacting the center for repair under warranty. Most often, organizations selling "gray" equipment issue their warranty coupons, it turns out that for free repairs you will have to carry the equipment only to them. And it's not a fact that this company will repair the equipment you bought in a certified service center. Also, no one can guarantee that such a company will not close before you have a warranty case.
Step 2
The official warranty card can only be obtained for "white" equipment. Such a coupon allows you to make free warranty repairs at any service center.
Step 3
When filling out the warranty card, be sure to check the address and name of the trade organization, product name, date of sale, serial number, seal and signature of the seller.
Step 4
Make sure the amount on the check is correct. Keep the packaging, you may need it when returning or replacing an item.
Step 5
If you have purchased a "gray" camera, do not be discouraged. There is an opinion that equipment with small defects is often imported to Russia, which for some reason cannot pass the control for Europe or America.
