The mobile phone today is more than just a means of communication. It allows you to: transfer images, videos, audio, download files and upload them to the Internet, determine the location of your loved one (provided that he initially gave his consent) and much more. And with the video portal service, or "mobile TV" from the mobile operator Megafon, now you can even watch TV programs.
Instructions
Step 1
The video portal service involves watching television channels on a mobile phone. With its help, it is possible to access television entertainment, children's programs, films, music channels, etc., and this is without a TV or computer. When connected, the subscription amount is debited daily in the amount of 5 to 17 rubles. For some, this service is a godsend that allows you to watch TV anywhere in excellent quality. Moreover, the operator provides up to 150 channels and series packages in excellent quality within the framework of this service. But there are those who do not need it for nothing. In this case, it is better to turn it off so that no charges are made every day for an unnecessary service.
Step 2
If you have activated this service, and your phone does not have the appropriate settings, or you do not like the service, you can disable it by calling the round-the-clock customer support phone. Dial one of the numbers: 0500, 88005500500 or +79261110500. Prepare your passport before calling. The operator on the line must make sure that it is the user who wants to disable the service, and not the attacker. Typically, it asks for your mobile phone number and owner information. If the SIM card was not registered to you, then ask to call the owner's service center or, in extreme cases, ask him for passport data for an independent call. But keep in mind that if it is not the owner who calls, then the consultant may refuse to help turn off Megafon TV. If the consultant was able to identify you, then he can turn off the service himself or send you in the form of sms an algorithm of actions to turn off. The main disadvantage of this method is the possible long waiting for the operator's response. Sometimes the communication lines of the service center can be congested and the wait can be delayed.
Step 3
You can visit the nearest service center or the official Megafon sales office. Don't forget to take your passport with you. Contact your consultant and ask him to disable the Megafon TV service on your device. In response, the consultant will ask you to provide him with your passport to confirm your identity. Through a special program installed on work computers in the Megafon network, the administrator can turn off all services that you do not need. Including Megafon TV. In a few seconds you will receive an SMS notification about the disconnection. In addition, you can evaluate the work of the consultant by sending in response an SMS with a number from 1 to 5. So do not worry that the administrator may be unfriendly or will not help you to disconnect. If suddenly this happens, then you can put him 1. To come to the Megafon communication salon is the best way to disconnect, if you do not know which package was connected on your phone (disconnection via sms depends on the type of package). If for some reason you cannot provide your passport to the consultant, then provide him with another document that can confirm your identity.
Step 4
It is possible to refuse mobile TV using sms. But for this it is necessary to know the name of the package that was connected. For example, if you have a "Basic package", then you need to send an SMS to number 5060 containing the text "stop1". In response, you should receive information about the disconnection of the service. If you had the "Package 18+" connected, then you need to send an SMS message to the same number with the text "stop2". If you send the wrong text, then the disconnection will not occur, and in response you will receive a notification about the service disconnection error. You do not need to put spaces in the text of the message.
Step 5
The fastest way to disable the Megafon TV service is to send a request specific for a given service, called a USSD command. To deactivate the basic Megafon TV package, dial the following code on your phone in the call window: * 506 # 0 # 1 # and press the call button. For the package "Package 18+" use another command: * 506 # 0 # 2 #.
Step 6
If you already have access to the Service Guide system, then with its help you can disconnect and connect various services, including the video portal. Access to this service is possible in several ways: web, USSD, through mobile phone applications, as well as on the Vkontakte social network.
Step 7
If you have the opportunity to access the Internet, then you can turn off Megafon TV through a special portal. Go to the website https://ip.megafonpro.ru/cat/mediamix. This is the official website of Megafon TV. Then enter your personal account. If you have not previously registered on this site, then register now. You just need to enter your phone number and in response you will receive an SMS with a code, which will need to be entered in the specially designated field. Having entered the personal account of the service, find the button "Disable the service" and click on it. Then select the "Subscribe to the video portal" item and click again. These actions will turn off Megafon TV on your device.
Step 8
A similar way to disable the Megafon TV package is to disable it through the website https://megafon.tv/. First you need to log in to the portal. After that, you can manage your services and deactivate the unnecessary package at any time. The service works on all devices, including smart TVs.
Step 9
Go to www.megafon.ru through your personal account. Please note that you need to enter using a phone with a Megafon SIM card, otherwise your personal account will be unavailable. Find the "Video Portal" service and disconnect, following the prompts of the system.
