Closing a number on mobile operators is the same - you either need to wait for the end of the provision of services for a number that has been inactive for a long period of time, or contact customer support.
It is necessary
passport
Instructions
Step 1
Wait 3 months and your number of the mobile operator "Megafon" will be disconnected automatically. At this time, do not use a SIM card to send calls and messages, also do not check or replenish the balance of a personal account, it is best not to insert it into the phone during this period of time.
Step 2
You can also throw it away by breaking the microcircuit first. If you have lost a SIM card with a phone number while not using a SIM card for a long period, but are not sure if it is disabled, call technical support at 555 or 0500 (it may depend on the region) and ask the operator about the state of the card at the moment.
Step 3
Contact the subscriber service department of the Megafon company in order to disconnect the phone number. Provide employees with the necessary documents to prove your identity. This can be a passport, military ID, and so on. Please note that at the time of closing the number, the account balance must not be negative.
Step 4
Also contact the nearest point of sale of cell phones in order to deactivate the number. At the same time, make sure that this outlet has the right to perform such actions as closing a number, and that it works with Megafon SIM cards.
Step 5
Find out the addresses of Megafon customer service offices by calling the technical support service, giving your details and the address of your location. Also find out about the possibility of deactivating the number by phone with the indication of passport data.
Step 6
When disconnecting a number, make sure it is registered in your name. Otherwise, you will not be able to deactivate it, since you will need the documents of the subscriber on whom the SIM card is recorded in the Megafon company's database. Alternatively, just do not use the card for 3 months.
