If you have any questions when using a cell phone, you can try to get through to the MTS operator, if you are its subscriber. This can be done both from a mobile and from a landline phone.
Instructions
Step 1
You can call the MTS operator using a single short number 0890, which operates within the network. Listen to the message from the answering machine for instructions on the available help desk topics. The transition to them is carried out through the voice menu, so make sure that your phone is in tone mode - press the "*" key, after which you will hear a short beep.
Step 2
Go to the required section by pressing the corresponding key. If you have not heard the name of a suitable section or simply do not want to wait, you can immediately call the MTS operator by pressing the "0" key on your phone. Wait a while for a support person to contact you. Please note that in the evening hours the line is busy for a long time, but the call will certainly be answered.
Step 3
If you are a subscriber of another cellular company or make a call from a landline phone, try calling the MTS operator at the hotline number 8-800-333-08-90. You can also use the short number of the inquiry service, but dial it in the international format. For example, to get through to an MTS operator, subscribers of the Moscow Region should dial +7 (495) -766-01-66. Regardless of which support number and how you dial, the call will be free.
Step 4
Use the operator's official website to contact the MTS support service. The corresponding section is located on its main page. Here you can compose and send your request via SMS or e-mail, indicating the coordinates for feedback. This method of getting help takes more time, so a response from the operator will come within seven days.
