The need to use a particular service (especially a paid one) may disappear over time, so a service or number may be required that would allow such a service to be disabled. Operator "Megafon" provides its subscribers with several ways to get rid of unnecessary services. At the same time, the company's clients themselves can choose exactly the method that suits them best, that is, with the help of which operations it is possible to turn off unnecessary paid services most quickly and without difficulty.
Instructions
Step 1
Each mobile operator offers its subscribers an Internet portal with a personal account. And the megaphone is no exception. The operator offers its users a self-service system called "Service Guide". There are several options for working with this system, but the most important is the entrance to the "Service Guide" through any browser on a laptop. Getting access to your personal account will not be difficult. To do this, you do not need to contact the service center or call the operator's hotline. It is enough to either send an SMS to the number 000105 with the text "00", or the USSD command * 105 * 00 #. In addition, to activate your personal account, you can simply fill out the form on the website https://lk.megafon.ru/login/. Write down your password and keep it in a safe place. After all, if you forget it and enter it incorrectly on the site 3 times, you will have to go through the activation again.
Step 2
"Service Guide" provides users with many options. For example, it has the ability not only to connect and disconnect various services, including paid ones. With its help, you can easily change your tariff plan, optimize costs using numerous options, receive information about payments, monitor your account status, and much more. In addition to your computer, you can use the Service Guide from your mobile device. To do this, download the application from the official website of the operator "Megafon", which will need to be launched to work in the system. You can also use the guide by sending a USSD request to * 105 # - this operation is free.
Step 3
In order to disable paid Megafon services, in your personal account you need to go to the operator's services section. You will be presented with a full list of services provided by the cellular operator that you have ever connected. You just need to find the service you no longer need and turn it off. In addition, in this section you can see what fees are charged for a particular service.
Step 4
To find out which paid Megafon services were connected, as well as to disable them, you can use a simple USSD request. To do this, dial the following combination on your phone: * 505 # and the call key. There is also a second command in order to find out which paid services were connected and disable them. Dial * 105 * 11 # and call. Fundamentally, both of these requests do not differ in any way. In response to your request, you should receive an SMS containing all the information on the connected paid services. In addition, the message will contain information on the deactivation of each service. You just have to select those that you think are unnecessary and enter the request specified in the message.
Step 5
There is a way similar to the previous step to find out which paid services are connected and how to disable them - by sending an SMS message to a special number. To implement it, you must enter the text "info" in the message window on your phone and send it to 5051. A few seconds after sending the SMS, you should receive a message containing information on the services connected to your phone, as well as on the method of disconnecting each of them …
Step 6
In addition, you can find out the phone number of the disconnection of a specific service directly on the operator's website, since a single service disconnection number is not provided. To do this, select the tab you are interested in with the name of the service, click on it. Then you will see general information, methods (numbers) of connecting and disconnecting the service, as well as the cost of these operations.
Step 7
If all of the above methods for some reason are not suitable for you, then you can try to contact the contact center of the Megafon operator. To do this, you need to call the Cellular Customer Support Center. The service works around the clock. It is enough just to wait for the answer of the call-center operator and indicate your wish to find out what paid services were connected. After receiving the necessary information, you can ask the administrator to disable those services that you consider unnecessary for yourself. You can call the contact center using one of two numbers: 0500 or 0500559. If the phone is connected as a corporate connection, then to disable paid services you need to call 8 800 550 0555. An obvious disadvantage of this method is the operator's response speed. Sometimes you can wait for an answer in less than a minute. And sometimes the wait is tens of minutes. But there is also an undoubted advantage of this method: even if you do not know why the money is being withdrawn from your account, the call center operator will find a service with tariffication and turn it off.
Step 8
If none of the methods suits you, then all that remains is to go to the Megafon sales office. You can find the nearest service center on the official website megafon.ru in the "Support" section in the upper horizontal menu. Then it remains to click on the inscription "Contacts" and in the window that opens, find the section of communication stores. It remains only to come to the center closest to you and contact a consultant or company representative. Each sales office and service center is equipped with computers with access to a special program, where a consultant can easily view all your services, connect and disconnect them. For correct operation, you will definitely need your phone number and passport data. Without the necessary information, the consultant will not be able to help you with anything.
