MTS "Internet Assistant" is a program that allows you to carry out various operations with the services of your mobile operator, namely, to connect and disconnect them. In addition, with the help of this resource, you can control your balance or replenish it, as well as switch from one tariff plan to another. Nevertheless, some people need to disable the "Internet assistant" in the MTS network.
Necessary
- - telephone;
- - access to the Internet;
- - the passport;
- - MTS communication salon.
Instructions
Step 1
To deactivate the "Internet Assistant" of the MTS cellular service provider, dial the following USSD request on the keyboard of your mobile phone: * 111 * 24 #. Then follow the instructions received.
Step 2
Contact the nearest MTS mobile phone showroom. If you do not know where such a representative office is located, go to the main Internet page of the MTS provider, select your region, then go to the "Help and Service" tab and in the window that appears, click on the link: "Service area" and then - "Nearest salons-shops ". Show your passport to the operator of the MTS representative office and inform about your desire to disable the service you do not need.
Step 3
Call the round-the-clock telephone number of the free customer support service of the MTS network - 0890 and follow the instructions of the autoinformer. If you do not hear an answer to your question in the automated service, contact your network operator. Be prepared to provide your passport details or other personal information that was used when concluding your contract with MTS. Then state the essence of your question.
Step 4
MTS can deactivate the Internet Assistant service without your knowledge. This will happen if you violate any clause from the concluded service agreement or take actions that your provider considers illegal.
Step 5
Before disabling this service, weigh the pros and cons. After all, with the disconnection of the "Internet Assistant" MTS, you will lose many different opportunities. To reconnect the "Internet Assistant" option, enter a USSD request with the following content: * 111 * 23 # or contact the MTS service center with a personal passport. In addition, you can call the above telephone number of the company's information service and solve this problem with the help of the operator on duty.
